Broadband only means you get internet without a home phone. You can’t make or get calls on your home phone, including emergency calls.
No, once you switch to broadband only, you can’t keep your old number, even if you switch providers.
You’ll need to use your mobile phone for these calls since broadband only doesn’t support them on your home phone.
Yes, but you’ll have to start a new contract with a new package, and you won’t get your old phone number back.
Because broadband only packages don’t include a home phone service. If you have issues, call customer service from your mobile.
No, your home phone won’t work with broadband only, so they can’t call you on it.
- Fibre Optic: Faster speeds using fibre optic cables.
- Full Fibre: Even faster speeds with fibre cables all the way to your home.
- ADSL/Standard: Slower but cheaper using copper wires.
- Mobile: Internet through your mobile phone’s network.
- Cable: Similar to ADSL but uses different cables.
- Satellite: Uses satellites, often for remote areas.
We try to give the speed we advertise, but it can vary based on factors like your home setup and network traffic.
We’re upgrading to Full Fibre broadband. If you have Fibre 2, you’ll get upgraded for free once it’s available in your area.
